Introduction
a. Deltabit Art is committed to protecting your privacy and ensuring the security of your personal information.
b. This Privacy Policy explains how we collect, use, and protect the data you provide to us.
Information Collection
a. We may collect personal information such as your name, email address, shipping address, and payment details when you place an order on our website.
b. We also collect non-personal information, including browser type, IP address, and pages visited, to improve our website and services.
Use of Information
a. We use your personal information to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support.
b. With your consent, we may send you promotional materials and updates about our products and services.
Data Security
a. We implement various security measures to protect your personal information from unauthorized access, disclosure, or alteration.
b. While we strive to protect your data, we cannot guarantee absolute security, and you acknowledge the risks associated with online data transmission.
Third-Party Services
a. We may use third-party services to process payments, handle shipping, and analyze website traffic.
b. These third parties have their own privacy policies and practices, and we encourage you to review them.
Cookies and Tracking
a. Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about website usage.
Data Retention
a. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
b. You may request the deletion of your personal data by contacting us at deltabit2@gmail.com
Children's Privacy
Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.
By accessing and using this website, you agree to comply with these Terms of Service. Please read them carefully before making any purchases.
Products and Payments
a. Our Shop offers a range of merchandise for sale. Prices are listed in Dollars, Euros and British Pounds and do not include any applicable taxes or shipping fees.
b. Payment methods accepted are Visa, Mastercard, American Express, Diners, Discover, Cartes Bancaires, JCB and China Union Pay.
c. By placing an order, you confirm that the information provided is accurate and complete. We reserve the right to cancel orders in case of suspicious or fraudulent activity.
Shipping and Delivery
a. We strive to process and ship orders promptly. However, delivery times may vary based on your location and product availability.
b. Shipping costs will be calculated at checkout based on your delivery address and the weight of the items in your cart.
Intellectual Property
a. Deltabit Art is a trading style of Ultrabyte Ltd, 3rd Floor, 86-90 Paul Street, London, United Kingdom.
b. All content on our website, including art, product images and descriptions, is the intellectual property of Ultrabyte Ltd, Deltabit Art and designated partners and is protected by copyright laws.
c. You may not use or reproduce any of our content without explicit written permission.
Limitation of Liability
a. Deltabit Art shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
b. We do not guarantee the accuracy or completeness of any information provided on our website.
Modifications to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised terms.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom.
a. Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received.
b. Orders for buyer's remorse will not be refunded. Buyer's remorse refers to situations where a customer changes their mind about the purchase without any defects or issues with the product.
c. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.
d. Refunds will be processed within 5-7 business days after we receive and inspect the returned items and will be issued to the original payment method.
e. Before initiating a return for any product, we encourage you to reach out to us at deltabit2@gmail.com to explore the possibility of resolving any concerns or issues. Our team is here to assist you and find the best solution to meet your needs.
Processing Time
a. We strive to process and ship orders within 15 business days after payment confirmation.
b. During peak seasons or promotional events, processing times may be slightly longer.
Shipping Methods
a. We offer various shipping methods to cater to different delivery needs.
b. You can choose your preferred shipping method at checkout.
Shipping Costs
a. Shipping costs are calculated based on your delivery address and the weight of the items in your cart.
b. The total shipping cost will be displayed at checkout before payment.
Delivery Times
a. Delivery times depend on your location and the shipping method selected.
b. Estimated delivery times range between 10 to 15 days, but please note that they are only estimates and not guarantees as each item is custom made to order.
International Shipping
a. We offer international shipping to Europe, the United Kingdom and the United States.
b. Import duties, taxes, and customs fees, if applicable, are the responsibility of the recipient.
Tracking
a. Once your order is shipped, we will provide you with a tracking number.
b. You can track your package's status on our website or the shipping carrier's website.
Delivery Issues
a. If you encounter any issues with the delivery of your order, please contact our customer support team for assistance at deltabit2@gmail.com.
Address and Contacts Accuracy
a. Please ensure that your shipping address is accurate and complete to avoid delays or misdelivery.
b. If the address provided and phone number are considered insufficient by the courier, the product will be returned to our facilities and the shipping costs will not be refunded.
You'll receive a one time email when this product arrives in stock. We will not share your address with anybody else.